New Leader Baseline

Give your leaders the truth on day one.

One independent picture of the whole organization, with a Now / Next / Later plan your leadership and council or board can agree on.

Four to five weeks Fixed fee, confirmed before you commit No tender required for municipalities

The problem

Every leader inherits three versions of the organization

The documents say one thing, staff experience another, and council or the board has its own view. The Baseline reads all three side by side.

  • Leaders & council

    How it is led

    Interviews. Senior leaders and council are told up front that their input is not anonymous.

  • All staff

    How it is experienced

    An anonymous phone survey. Any group under five is withheld.

  • Core documents

    What the record shows

    Whether each exists, is current and has an owner.

Who it is for

A new leader, or any team that wants a fresh start

A new CAO and council, a new general manager, or a leadership team before a strategic plan or reorganization.

It is not an audit, a performance review of anyone, or a software sale.

You receive

  • A scorecard across eight leadership and performance dimensions
  • Where leaders, council and staff see things differently
  • Your core documents at a glance
  • A Now / Next / Later plan
  • An honest view on whether you need anything more

Where it can lead

What a clear picture makes possible

After the Baseline, designs like these turn the Now / Next / Later plan into everyday work.

My Part, No More, No Less
Ep. 4 · How the Town is built

My Part, No More, No Less

One change, four desks: each person sees exactly their part of the work.

Par: What Does Done Look Like?
Ep. 7 · How the Town is built

Par: What Does Done Look Like?

Established baselines for everyday work, and what happens when a measure drifts.

The Budget That Builds Itself
Ep. 19 · Money and assets

The Budget That Builds Itself

The annual budget built from the bottom up, from supervisor requests to the C.A.O.'s final review.

Browse all the designs →

Start the first 90 days with facts.

Twenty minutes will tell us whether a Baseline is the right step. If it isn’t, I’ll say so.

Need a closer look at one area? See Program Reviews