New Leader Baseline
Give your leaders the truth on day one.
One independent picture of the whole organization, with a Now / Next / Later plan your leadership and council or board can agree on.
The problem
Every leader inherits three versions of the organization
The documents say one thing, staff experience another, and council or the board has its own view. The Baseline reads all three side by side.
- Leaders & council
How it is led
Interviews. Senior leaders and council are told up front that their input is not anonymous.
- All staff
How it is experienced
An anonymous phone survey. Any group under five is withheld.
- Core documents
What the record shows
Whether each exists, is current and has an owner.
Who it is for
A new leader, or any team that wants a fresh start
A new CAO and council, a new general manager, or a leadership team before a strategic plan or reorganization.
It is not an audit, a performance review of anyone, or a software sale.
You receive
- A scorecard across eight leadership and performance dimensions
- Where leaders, council and staff see things differently
- Your core documents at a glance
- A Now / Next / Later plan
- An honest view on whether you need anything more
Where it can lead
What a clear picture makes possible
After the Baseline, designs like these turn the Now / Next / Later plan into everyday work.

My Part, No More, No Less
One change, four desks: each person sees exactly their part of the work.
Start the first 90 days with facts.
Twenty minutes will tell us whether a Baseline is the right step. If it isn’t, I’ll say so.
Need a closer look at one area? See Program Reviews
member of


