Integrated OperationsPublic Works — operations prototype
No active request
Live simulation · one input, many outputs

Watch one service request run the entire works workflow.

A working demonstration of the integrated model for Public Works: a single Pulse Request is located on the asset, prioritized, dispatched to crew and fleet, tracked for the resident, costed, and reported — with no one re-keying anything. Submit the pre-filled request to begin.

0
Re-keying avoided
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Documents auto-generated
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Manual steps eliminated
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Asset & cost updates
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Est. minutes saved (illustrative)
Step 01 · intake

Pulse Request

Pre-filled for the demo: a resident-reported pothole on a road segment. In production this intake is the only manual touch in the entire flow.

Resident — via Pulse Request
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312 Franklin Ave (segment RD-2207)
Road maintenance · pothole
Resident reports a large pothole in the eastbound lane near the transit stop. They note it has already damaged a tire and is worsening with the rain.
Roads · pavement Photo attached Near transit stop — safety
Road segment RD-2207
High — safety

Submitting will generate a unique request ID and propagate it to the asset, work order, resident updates and reporting automatically.

Pulse Request — pothole, Franklin Ave

Resident-reported · road segment RD-2207 · high priority, SLA started. One intake. Everything below ran automatically.

Loop complete

Request closed

From a single resident request, the system located the asset, prioritized the work, dispatched crew and fleet, kept the resident informed, captured every cost and updated the asset record — and it can prove each step.